General

This Privacy Policy describes how MR Lab FZE LLC, registration number 2087, with its registered office at BLA-SPR2-3, AMC – BOULEVARD-A Building, Ajman Media City, Ajman, UAE, operates the website https://moonone and all associated sub-domains (collectively, the “Website”). MR Lab FZE LLC (“we”, “us”, “our”) is committed to protecting the privacy and security of our customers (“you”, “your”). This policy outlines how we collect, use, and disclose personal data.
By accessing or using our Website, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please do not use our Website.

Information We Collect

We collect personal data directly from you, including:

• Name
• Country of residence
• Email address
• Phone number
• Telegram ID
• Any other personal information voluntarily provided by you during interactions on the Website

Additionally, we collect the following information automatically:

• IP address
• Location data
• Device and browser type

Information on your usage of the Website, such as visited pages and external links accessed


How We Collect Your Information

Direct Collection

We gather your personal data directly through forms and interactions on our Website, such as registration forms, service requests, and direct communications.

Indirect Collection – Cookies and Similar Technologies

We use cookies and similar technologies to:

• Personalize your experience on our Website
• Facilitate the login and account management processes
• Monitor and analyze Website usage and traffic patterns
• Improve the functionality and user experience of our Website

Types of cookies we use:

• Persistent Cookies: remain stored on your device and are used for repeated visits.
• Session Cookies: expire after your session ends.
• Analytics Cookies: help us analyze Website usage.

You may disable cookies through your browser settings; however, this may limit functionality and user experience on our Website.


How We Use Your Information

Your information is used to:

• Provide and improve our services and products
• Respond to your inquiries and manage customer relationships
• Detect, prevent, and investigate fraud or other illegal activities
• Comply with legal and regulatory obligations
• Communicate with you for marketing purposes, unless you opt out
• Send verification codes via SMS or other means to enhance account security

Disclosure of Your Information

We may disclose your information to:

• Our affiliates, contractors, or business partners for operational, marketing, advertising or other uses
• Law enforcement agencies, governmental authorities, or other parties when legally compelled
• Potential buyers or investors in the event of a business sale or merger

We do not sell your personal data to third parties.


Storage and Security of Your Data

Your personal data is securely stored on protected servers owned and managed by us. We retain your data only for as long as necessary to fulfill our obligations and comply with applicable laws.


Your Rights

Under applicable data protection regulations, including GDPR, you have the right to:

• Request correction of inaccurate or incomplete personal data
• Request deletion of your personal data, subject to legal restrictions
• Restrict processing of your personal data
• Object to processing of your personal data, particularly for marketing purposes
• Request transfer of your personal data to another service provider

To exercise these rights, please contact us at support@moonone.io.


Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our Website, and we encourage you to review this policy regularly to stay informed of updates.


Contact Us

For further information or questions regarding this Privacy Policy, please contact us at support@moonone.io.

Last updated: April 22, 2025

Last updated: April 22, 2025

Privacy Policy